Terms & Conditions
This page will give you a better understanding of how our program works and what you can expect. Please let us know if you have any questions.
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1. Payment Requirements
Payment must be made via the online portal before the second lesson at the pro-rated rate. For regular monthly lessons, the fee is due before the first lesson of the month. Automatic payments are 30min lessons to $160, 45min lessons to $240, and 60min to $299. via debit/credit card through the website (musicdiscoverycenter.com) and are withdrawn on the 1st day of every month. If you wish to opt out of auto-pay, manual payments are $170.00 per month for 30-minute weekly lessons and $320.00 per month for 60-minute weekly lessons via debit/credit card due to the added cost of manually invoicing and following up on payment. Auto-pay means the payment goes through on the first of the month. If the card in the system does not process the payment on the 1st of the month, it is not considered auto-pay, and $170.00/$320.00 will be owed to cover the administrative cost burden required to collect payment at that point. It is the parent/student’s responsibility to ensure a payment card is up to date in the system via our portal. Personal checks and money orders are priced as manual payments and must be brought to the first lesson of the month. **Cash payments are not accepted.** For charter students paying via charter vouchers through their school, the monthly fee for lessons is $170.00/$320.00 per month for 30-minute weekly lessons due to the added administrative cost of processing vouchers and payments as required by the charter schools.
2. Attendance and Make-Up Lessons
Music Discovery Center must be notified of the student’s inability to attend a lesson at least 24 hours in advance if a make-up is desired. Without proper notice, a make-up will not be granted. There is a limit of one make-up lesson per quarter (three months). To cancel future lessons, Music Discovery Center must be notified at least 14 days in advance from the 1st of the month. Outside of the make-up policy mentioned above, since we have a specific lesson time slot reserved for each student and have a legal obligation to pay the instructor for that reserved slot, payment for the month must be made regardless of attendance. This includes illness, vacations, etc. The payment made each month is not for each lesson being attended but for the time slot reserved with each instructor, making the student’s attendance independent of that.
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3. Holidays and Breaks
Music Discovery Center will be closed for a week-long break four times a year. These breaks will occur during Easter week (Spring Break), 4th of July week, Thanksgiving week, and Christmas week. This schedule still provides each student with 48 lessons per year due to the additional fifth lesson in some months.
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4. Lesson Conduct
Students are required to attend all scheduled lessons on time. Please choose a time that can be committed to regularly each week. If the student is 15 minutes late, they will be considered absent, and the instructor will not be expected to wait. If a Music Discovery Center instructor misses a lesson and no substitute is provided, a refund for the missed lesson will be granted. Music Discovery Center will make every effort to keep a student with the same instructor. However, the student (by signing up) agrees that Music Discovery Center has the discretion to reassign the student to a different qualified instructor as needed. The student may also request to switch to a different instructor for any reason, and Music Discovery Center will make every effort to accommodate the student’s request.
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5. Liability and Indemnity
By signing up, the student agrees to release, hold harmless, and indemnify Music Discovery Center from all known and unknown claims arising from or related to instruction by Music Discovery Center or its instructors, including but not limited to, all claims of negligence whether injury is sustained on or off Music Discovery Center’s premises.
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6. Media Release
By signing up, permission is granted for the student to participate and appear in video or audio recordings, films, photographs, written articles, websites, and social media sites. This consent includes the use and editing of the student’s image, voice, and name in media projects by Music Discovery Center to print, broadcast, or Internet media outlets such as newspapers, radio and television stations, and news websites. In consideration of the opportunity for the student to participate, Music Discovery Center, including its employees and contractors, is released from all claims resulting from the use and editing of the student’s image, voice, or name, and the use, sale, editing, and release to media outlets. If you do not approve of the media release terms, please inform Music Discovery Center management or your instructor, and we will ensure that the student is not featured in any media.